Receipts & Certificates

How can I get a receipt so I may receive reimbursement from the County?

You will receive a confirmation and receipt after your course registration has been processed, assuming you provided a deliverable email address when signing up.  In addition, on your student page, under the “My Account” menu item – the “My Invoice” tab provides a chronological history of all course enrollment invoices and details available so that you can print extra copies.

I finished everything, and the icon for printing certificate does not appear?

For some state Operator Certification Program regulations, you must obtain a 70% passing grade in order to receive credit for a course.  Our program is set up to monitor and track the performance of your online training courses.  We are required by the state to report your course completion and the date on which you complete the course.  The criteria are the 70% passing grade and cumulative time spent on taking your course. 

If your student page does not show a course as completed, it may be due to this 70% grade requirement.  Please return to your student page, select the course(s) “not completed,” and review your previous quizzes.  Should the cumulative grade not be 70% or higher, then you need to review the course material and re-take the quiz or quizzes until the overall grade meets the state requirements.  We do not indicate which answer is correct or incorrect when you take the quizzes, since each quiz is random in question selection, and this concept requires you to evaluate your answer(s) to make the correct selection. 

Once you have achieved the minimum passing grade, the system will provide the evaluation form, where you have the opportunity to share your impressions of the lesson and to help us bring you just the training you need.  You must complete the evaluation form before you can print your certificate of completion or receive your credits.

I’ve finished the course; where’s my Certificate of Completion?

Please remember, after completing all sections in a course, click the evaluation form button and complete the short essay, along with the course comment section.  Once this has been done, a View icon will appear on your My Transcript tab of your student page for this particular course; simply click the View icon and File – Print to print a copy of your course completion for your records or save the pdf file. Later, you may return to My Transcript to print an additional copy to submit with your license renewal application, should it be required in your state.

The evaluation form states:

The following short essay is required to fulfill your course completion obligations.  List three things which you learned from this course, followed by a 10-15 word description of how the course is or will be useful on your job.  

Please complete the evaluation form and click the submit button below.

How can I print my Certificate of Completion?