Glenn Barnes is director of Water Finance Assistance, a training and technical assistance venture dedicated to building the financial and managerial capacity of drinking water systems.  Glenn leads educational programs and works directly with drinking water systems on a range of financial and managerial topics including rate setting, data driven decision making, long-term planning, conservation finance, affordability, and effective customer communication.  Glenn has over 20 years of experience in environmental services including 12 years with the Environmental Finance Centers, and he currently serves on AWWA’s rates and charges committee.  Glenn holds a BA and an MPA from The University of North Carolina at Chapel Hill.